Frequently Asked Questions
Everything you need to know about shopping with Cerezamayorista
What is the minimum order for wholesale pricing?
To access our wholesale rates, we require a minimum initial purchase of 12 items. These can be mixed and matched across different categories, sizes, and colors.
How long does shipping take for domestic orders?
Once your payment is confirmed, orders are processed within 24-48 business hours. Delivery typically takes between 3 to 7 business days depending on your location.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and direct bank transfers. For local wholesale clients, we also offer cash-on-delivery options in specific regions.
Can I return items if I am not satisfied with the quality?
Yes, we offer a 15-day return policy for any manufacturing defects. Items must be in their original packaging with tags attached. Please note that return shipping costs for style changes are the responsibility of the customer.
Do you provide high-resolution images for resellers?
Absolutely. Once you become a registered wholesale partner, you will gain access to our digital drive containing professional studio photography to help you market the products on your own platforms.
Are your sizes standard or do they run small?
Our garments generally follow standard international sizing. However, since we work with various fabrics, we recommend checking the detailed 'Size Chart' link on each product page for specific measurements.